Hello, my name is Cheryl L.F. Chia.
Let me introduce myself...

Pharmaceutical supply chains can be efficient and reliable, with quality and compliance built-in. Adherence to the regulations does not mean compromising on flexibility or cost. I'd love to show you how you can achieve that within your organisations.
Lotus Phoenix Consulting was born out of my desire to use my 20+ years of experience in the pharmaceutical industry, to contribute to the health and well-being of patients, by working on assuring the quality of the medicines they receive. 

Since my days as a hospital pharmacist, I've been fascinated about the supply chain of the medicines that patients receive.  These boxes of medicines, containing molecules that have been researched by brilliant scientists and manufactured by dedicated operators, have to be delivered in the right quality and condition, at the right time, to the right place. Only then can the medicines achieve the intended effect of improving patients' health and well-being. 

This might seem simple enough, until we factor in the sensitive nature of the medicines, highly complex supply chain networks across the world, and increasingly demanding regulatory requirements and public expectations.

My aim is to improve the supply chain of pharmaceutical products, one company at a time, focusing especially on those that are relatively new in the realm of GMP and GDP, or are looking to start distributing pharmaceutical products, besides medical devices or other therapies. 

What I do and How I do it: 
  • 20+ years of working with medicines for human use.
  • Practical approach to achieving a robust supply chain - packaging, late stage customisation and distribution - processes that work to support the people.
  • Passionate about ensuring that product quality is maintained through the distribution network, for the patients .
  • Holistic approach, building the quality and compliance framework into supply chain operations processes.
  • Based on hands-on experience in multinational, contract manufacturing and virtual organisations.
  • Experienced in primary and secondary packaging, Quality Assurance and supply chain distribution processes.
  • Experienced in electronic systems implementation (Trackwise QMS, Veeva QDocs, Veeva QMS, ZenQMS, SAP, Werum MES)
  • Routinely led and supported new product launches and marketing authorisation variation management (for countries in the EU, CIS, MEA and SEA) from QA as well as Supply Chain Operations perspectives.
  • Experienced with Regulatory Inspections - preparation, inspection days and follow-up after the inspection. (Especially IGJ (EMA) and FDA)
  • Experienced Qualified Person and Responsible Person in the Netherlands - all the responsibilities and duties involved, including maintaining licenses (MIA and WDA).
For my full resumé, please refer to my profile page on LinkedIn via the link below, or contact me via the "Let's get in touch" page.
Share by: